About Allston Brighton CDC:

Allston Brighton CDC builds a stronger and more stable community by representing and supporting the expressed interests, positive engagement and leadership development of Allston Brighton’s diverse local communities, institutions, individuals, and families of all incomes. For over 40 years, Allston Brighton CDC has led initiatives that create affordable housing, foster community leadership, enhance and protect open spaces, and offer steps to increased incomes and assets so residents can call Allston Brighton home for the long term.

Today, Allston Brighton CDC addresses critical changes in our community, focuses and defines its role as a catalyst for community stability, and positions itself for the sustained creation of opportunities for families and individuals of all income levels to engage as leaders and improve their lives. One of our strategic directions is to mobilize and support new voices for community leadership. In this initiative, Allston Brighton CDC seeks to empower residents and groups of people by providing them with the skills they need to affect change in their own communities and connect them to broader neighborhood stabilization efforts and campaigns.

Position Overview:

Under the supervision of the Deputy Director, the Resident Services Manager is tasked with designing, managing, and implementing programs aimed at promoting stable tenancies and serving children, adults, and seniors residing in properties owned by ABCDC. This role involves leading initiatives to build social capital by encouraging connections between individuals and their community. The Manager is also responsible for establishing and maintaining partnerships with community leaders and service providers to broaden residents’ access to programs and resources that improve their quality of life. Additionally, the Resident Services Manager will assist tenants in connecting with community resources and will foster meaningful and sustainable resident engagement both within their housing and the larger community. The Manager will oversee the daily operations of the Resident Services Department.

This position is hybrid, with 25% of work performed remotely and 75% dedicated to directly supporting the Resident Services Department in person at the All-Bright Community Center. The schedule is Monday through Friday, 9 AM to 5 PM, with flexibility and an expectation to prioritize the needs of residents. The responsibilities outlined below provide an overview of the Resident Services Manager’s role and are not exhaustive. As community needs evolve, these duties may be adjusted accordingly. The Resident Services Manager reports directly to the Deputy Director.

Responsibilities:

Program planning and implementation:

• Organize and coordinate community events. Duties consist of strategic planning, event management, cash handling, data analysis, employee supervision and recruitment for programs and events.
• Oversee, facilitate and deliver specific programming like afterschool/summer program, food pantries, holiday events and other seasonal events and activities.
• Locate, develop, and maintain networks and partnerships with relevant service providers, community organizations, businesses and educational institutions and assist/train/direct Resident Services staff to do the same.
• Work with Communications and Development Manager on grant applications, bi-monthly resident newsletters and materials to support and aid in marketing and supporting events and programming at the All-Bright Community Center.
• Assist the Homeownership & Counseling Manager in connecting with residents to the Section 8 to Homeownership program, organizing initiatives, and workshops tailored at engaging with residents who express interest.
• Provide individualized counseling and support to residents participating in the Section 8 to Homeownership program, guiding them through the homeownership process, including financial planning, credit improvement, and navigating real estate transactions.

Tenancy Preservation:

• Enhance Allston Brighton CDC’s resident service coordination initiatives to maximize stable tenancy for residents living in ABCDC properties. This includes collaboration with the property management company, and other service providers throughout the community.
• Provide direct service and/or supportive linkages between residents and other services as appropriate for residents in need of assistance with navigating available community resources and complex systems.
• Organize and facilitate resident meetings; Problem solve with residents when appropriate.
• Provide professional communication and leadership in a variety of meeting/presentation settings that support open, honest communications and inclusion of diversity.
• Work with Property Management team to advocate for residents and create realistic timelines and processes to help residents retain their housing, address lease violations, and avoid eviction.

Reporting and Data Collection:

• The Resident Services Manager will consistently track and measure progress.
• The RSM will regularly report program outcomes to internal and external stakeholders.
• RSM will analyze and use outcomes data as the basis for continuous program improvement.
• Utilize Salesforce as a measurement tool to ensure the work is having the desired effect and use the data to refine or develop new programming to meet emerging trends.

Supervision:

• The Resident Services Manager will provide direct supervision of Resident Services staff, volunteers, and interns, while collaborating with the Deputy Director, who will meet weekly with the manager to support in hiring, training, supporting, and evaluating the team.
• Oversee and ensure successful implementation of programs/services checking in routinely to ensure quality and consistency of program delivery.
• The Resident Services Manager will also support staff in appropriately addressing challenging resident issues.

Other Responsibilities:

In addition to the above, the Resident Services Manager will:

• Attend monthly meetings both with property management (Maloney Properties) and other community partners as it relates to building connections with local service providers.
• Assist in identifying trainings needed to be effective as a Resident Services staff; and
• Perform other duties as assigned in a timely and efficient matter.

Required Qualifications:

• 3 – 5 years’ experience in case management and/or resident services.
• HUD Certified within 3 months (Training and Certification will be provided)
• Bachelor’s degree or equivalent professional experience.
• Knowledge of the Boston-area social service delivery network, particularly for low-income and moderate-income households.
• Demonstrated ability to work with low and moderate-income individuals and families and racially and culturally diverse communities.
• Knowledge of subsidized housing programs.
• Salesforce experience
• Excellent listening skills/follow through and the ability to work individually and as part of a team
• Excellent time and project management skills
• Proficient in Microsoft Office
• Flexible, possess a sense of humor and desire to be an integral member of a learning community at a time of growth and change

Preferred Qualifications:

• Bilingual in written and oral Spanish/English and/or Haitian Creole/English

The Selection Process:

Please submit one PDF document containing a cover letter detailing your interest and qualifications for this position, and an up-to-date resume to Rachel Regis, Deputy Director at [email protected].

ABCDC offers a competitive salary and benefits package. The expected salary range for this full-time position is between $60,000 – $70,000 a year. Applications will be reviewed and acknowledged as they are received. The position will remain open until filled.

ABCDC seeks a diverse pool of candidates. ABCDC is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation or age. ABCDC is also committed to increase the racial diversity of its staff and providing opportunities for people of color to take on leadership roles within ABCDC.

Part-time grant-funded through June 2025
We are looking for creative, energetic, and motivated individuals to help us develop and deliver youth programs to foster the social-emotional, intellectual, and artistic growth in young people!

JOB SUMMARY:

Youth Program Support Specialists are responsible for overseeing the daily operations of youth programming at one of two sites operated by the Boston Housing Authority BHA): Faneuil Gardens. Working as a team member and in partnership with the tenant association, the BHA, and community partners, Youth Program Support Specialists have the opportunity to shape, support and deliver a high-quality and creative youth development program that supports youth holistically. Through the after-school and summer programs, Youth Program Support Specialists foster a supportive community, support our youth in learning life skills and financial literacy workshops, and provide the youth with opportunities for civic engagement and community service.

ABOUT THE ORGANIZATION:

Allston Brighton Community Development Corporation (ABCDC) has been addressing community-identified needs since its beginning in 1980. Allston Brighton CDC has led initiatives that create and preserve affordable homes, promote open space and a healthy environment, and foster community leadership. While addressing critical changes in the neighborhood, Allston Brighton CDC strives to create opportunities for residents to be involved in the community and build the lives they envision for themselves. As the neighborhood encounters growth, ABCDC is committed to retaining a diverse socio-economic population, with residents who actively participate in ensuring its well-being. To that end, ABCDC preserves and develops affordable housing, provides services, activities and support to the adults, youth and children who live in the housing developed by ABCDC, and promotes homeownership through education and counseling.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Program Management and Operations
• Shape and maintain youth development program in direct collaboration with the Youth Development team and the Youth Program Site Coordinator
• Work with the tenant’s association to oversee day-to-day operations of the program
• Meet regularly with the other Youth Program Support Specialists and Youth Program Site Coordinator to discuss weekly workshops, address youth needs, and manage data and assessment (with support from community partners)
• Coordinate special events, activities, and enrichment opportunities (such as college visits, community service opportunities, field trips, etc.)

Creative Instruction and Youth Support
• Create and maintain a safe space for youth between the ages 7 – 14, implementing strategies for social-emotional well-being
• Coordinate and support 1:1 or group academic support sessions with participants as needed
• Work with team to develop and implement program curriculum, which could include weekly art workshops, as well as life skills workshops (college and career exploration, goal setting, budgeting, healthy relationships, etc.)
• Help plan and identify neighborhood-based and citywide opportunities for youth to be civically engaged in their communities and city

External Communication
• Support Youth Program Site Coordinator’s outreach efforts as it relates to recruiting youth residing at the site
• Foster partnerships and relationships with other youth-serving organizations and community stakeholders
• Attend trainings, forums, and other opportunities for professional growth

Data Monitoring
• In partnership with Youth Program Site Coordinator, maintain daily, bi-weekly, monthly, and annual data regarding youth participation, referrals, length of stay in program, outcomes, surveys, case notes, etc.

Other Duties
• Participate in the planning, and help support the tenant’s association’s events such as Unity Day and other events and activities related to community building and youth/family engagement
• Carry out other duties as needed

Reports to Youth Program Site Coordinator

REQUIRED QUALIFICATIONS:
• High School Diploma or GED
• 1-or more years of experience in youth development or other relevant field such as direct social services
• Commitment to racial equity, relationship building, and positive change for young people
• Passion for youth development, social justice, and civic engagement
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to work independently and in a team setting
• Competency in various computer software programs, such as Microsoft Office and Internet applications
• Demonstrated project management skills, with the ability to drive projects forward, problem-solving and decision-making skills
• Ability to multi-task and handle potential conflicts with grace
• Able to work a flexible schedule (Program hours are tentatively scheduled for Monday – Thursday, 3PM – 7 PM during the school year.)

PREFERRED QUALIFICATIONS:
• Associate’s or Bachelor’s degree in Education, Humanities, Arts, Social Work or related field
• Three or more years of direct experience working with urban youth in a youth development context
• Experience and/or knowledge working in community-based settings in Allston Brighton
• Bilingual: Fluency in Spanish, Portuguese or Chinese

COMPENSATION: $25.00 per hour

TIME COMMITMENT: Approximately 10 hours per week through mid-June 2025.

THE APPLICATION PROCESS: Interested candidates should send a cover letter and resume to Rachel Regis (Deputy Director) at [email protected]. RESUMES WILL BE ACCEPTED UNTIL THE POSITIONS ARE FILLED.

Allston Brighton CDC seeks a diverse pool of candidates. ABCDC is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation or age. People of color and Allston Brighton residents are strongly encouraged to apply.

Part-time (20 hours) grant-funded through June 2025

JOB SUMMARY:

Youth Program Site Coordinator will be responsible for overseeing the day-to-day operations of youth programming at Faneuil Gardens, one of the (2) Boston Housing Authority Developments in Allston Brighton. This program is funded through a state grant focused on the positive youth development of young people. This program provides an opportunity for the Program Site Coordinator to work with tenant organizations, Boston Housing Authority, and community partners to deliver a high quality and creative youth development program. We aim to provide programming to youth holistically by fostering a supportive community, running life skills and workshops, while providing opportunities for civic engagement and community service. The Youth Program Site Coordinator will be expected to work as part of a team in shaping, managing, and promoting an effective, quality youth program for youth at the Faneuil Gardens site. The Youth Program Site Coordinator reports to the Deputy Director.

This program seeks to provide academic support, arts education, financial empowerment, leadership training, and civic engagement opportunities. We are looking for creative, energetic, and motivated individuals to help us develop and deliver youth programs to foster the social-emotional, intellectual, and artistic growth in young people!

ABOUT THE ORGANIZATION:

Allston Brighton Community Development Corporation (ABCDC) has served the Allston Brighton Neighborhoods of Boston since 1980. ABCDC builds a stronger and more stable community by representing and supporting the expressed interests, positive engagement and leadership of Allston Brighton’s diverse local communities, institutions, individuals, and families of all incomes. Today, Allston Brighton Community Development Corporation addresses critical changes in our community, focuses our role as a catalyst for stability and positions us to create healthy communities and new opportunities for people of all incomes to engage as civic leaders and improve their lives. We are dedicated to supporting neighborhood growth that retains a diverse socio-economic population, becoming more stable with stakeholders who actively participate in ensuring its well-being. We are expanding resident participation in civic engagement around safe, healthy communities. In collaboration with our community, we engage with institutional and government partners to address community-identified and community-driven needs and goals.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Program Management and Operations:
• Shape and maintain a quality youth development program at Faneuil Gardens
• Meet regularly with Youth Program Support Specialists to co-plan weekly workshops, address youth needs, and manage data and assessment.
• Coordinate special events, activities, and enrichment opportunities (such as college visits, community service opportunities, field trips, etc.)
• Coordinate regular on-site check-ins and site visits on an ongoing basis; ensure that the site has the necessary supplies and tools needed to run programming.
• Work in collaboration with the Faneuil Gardens tenant organization as it relates to overseeing the day-to-day operations of the youth programs and ensure they are informed on program calendar and dates.

Supervision:
• Assist in hiring, screening and supervising potential program partners, volunteers and Youth Program Support Specialists.
• The Youth Program Site Coordinator will report directly to the Deputy Director and will be responsible for overseeing and supervising the Youth Program Support Specialists at the site.

Creative Instruction and Youth Support:

• Implement the Brighton Future Forward (BFF) program in collaboration with Youth Program Support Specialists.
• Responsible for ensuring that Youth Program Support Specialists and volunteers are maintaining a safe program space for youth and implementing strategies for their social-emotional wellbeing.
• Work with team to develop and implement program curriculum, which could include weekly art workshops, as well as life skills workshops (college and career exploration, goal setting, budgeting, healthy relationships, etc.)
Data Monitoring
• Maintain daily, bi-weekly, monthly, and annual data regarding youth participation, referrals, length of stay in program, outcomes, surveys, case notes, etc.

Other Duties

• Attend trainings, forums, and other opportunities for professional growth.
• Carry out other duties as assigned.

REQUIRED QUALIFICATIONS:

• High School Diploma or GED
• 1 or more years of experience in youth development or other relevant field such as direct social services
• Commitment to racial equity, relationship building, and positive change for young people
• Passion for youth development, social justice, and civic engagement
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to work independently and in a team setting
• Competency in various computer software programs, such as Microsoft Office and Internet applications
• Demonstrated project management skills, with the ability to drive projects forward, problem-solving and decision-making skills.
• Ability to multi-task and handle potential conflicts with grace.
• Able to work on site while the program is in session (Monday – Thursday 3-6:30pm)

PREFERRED QUALIFICATIONS:

• Associate’s or Bachelor’s degree in Education, Humanities, Arts, Social Work or related field
• 3 or more years of direct experience working with urban youth in a youth development context
• 1 or more years of direct supervisory experience
• Experience and/or knowledge working in community-based settings in Allston Brighton
• Bilingual; Fluency in Spanish, Portuguese, Haitian Creole or Chinese is preferred

COMPENSATION: $30.00 per hour

TIME COMMITMENT: 20 hours per week through June 2025

THE APPLICATION PROCESS: Interested candidates should send a cover letter and resume to Rachel Regis (Deputy Director) at [email protected]. RESUMES WILL BE ACCEPTED UNTIL THE POSITION IS FILLED.

Allston Brighton CDC seeks a diverse pool of candidates. ABCDC is committed to a policy of equal employment opportunity without regard to race, color, national origin, religion, disability, gender, gender identity, sexual orientation or age. People of color and Allston Brighton residents are strongly encour